Ready for When, Not If
Incident Response Preparedness
The Cloudgap Incident Response Preparedness service equips your team with the documentation, tools, and muscle memory needed to execute a calm, compliant, and rapid response under pressure.
Policies, Playbook Design, and Realistic Tabletop Drills.
A security incident is inevitable. Without formal, tested procedures, a breach quickly devolves into chaos—leading to slow recovery, regulatory missteps, reputational damage, and inflated costs. Readiness is the single most effective tool for minimising the impact of a
cyber attack.
The Cloudgap Incident Response Preparedness service equips your team with the documentation, tools, and muscle memory needed to execute a calm, compliant, and rapid response under pressure.
Our Three Pillars of Preparedness
We help you design, document, and test your organisation’s ability to manage a full-scale cyber crisis.
Creating Incident Handling Policies & Procedures: We work with your legal, technical, and executive teams to draft clear, governance-level Incident Handling Policies (IHP) and detailed, step-by-step Standard Operating Procedures (SOPs) for key response actions.
Playbook Design for Common SME Threats: We create specialised, bespoke playbooks for the most probable and damaging attacks your organisation faces, such as Ransomware Encryptions, Business Email Compromise (BEC), and Phishing Campaigns.
Tabletop Drills to Practice Response: We lead realistic, scenario-based tabletop exercises involving key stakeholders (Legal, Comms, IT, Execs). These drills identify gaps in documentation, communication, and decision-making under stress.
Playbook Design for Common SME Threats: We create specialised, bespoke playbooks for the most probable and damaging attacks your organisation faces, such as Ransomware Encryptions, Business Email Compromise (BEC), and Phishing Campaigns.
Tabletop Drills to Practice Response: We lead realistic, scenario-based tabletop exercises involving key stakeholders (Legal, Comms, IT, Execs). These drills identify gaps in documentation, communication, and decision-making under stress.
Drill Scenarios Focused on SME Threats
Our tabletop drills are designed to be relevant and challenging, providing immediate insights into team performance. Sample scenarios include:
Threat Scenario
Focus Area Tested
Gap Identified (Example)
Ransomware Attack
Business continuity, backup validation, communication protocol.
Failure to identify the recovery time objective (RTO) owner.
BEC / Wire Fraud
Authorisation process, executive communications, legal notification.
Lack of clarity on when to engage external counsel.
Cloud Misconfiguration
Detection capabilities, internal communication escalation path.
Disagreement between DevSecOps and IT teams on priority.
Real-World Drill Scenarios
Ransomware Attack
FOCUS AREA
Business continuity, backup validation, communication protocol.
EXAMPLE GAP IDENTIFIED
Failure to identify the recovery time objective (RTO) owner.
Failure to identify the recovery time objective (RTO) owner.
BEC / Wire Fraud
FOCUS AREA
Authorisation process, executive communications, legal notification.
EXAMPLE GAP IDENTIFIED
Lack of clarity on when to engage external counsel.
Lack of clarity on when to engage external counsel.
Cloud Misconfiguration
FOCUS AREA
Detection capabilities, internal communication escalation path.
EXAMPLE GAP IDENTIFIED
Disagreement between DevSecOps and IT teams on priority.
Disagreement between DevSecOps and IT teams on priority.
The Value of Testing
Preparation is not just about having a document; it’s about practising it. By engaging in drills, your organisation will:
Reduce Incident Cost:
Prepared firms utilise resources more efficiently, reducing legal fees and recovery costs.
Protect Reputation:
Practised communication ensures stakeholders, media, and clients receive consistent, accurate messaging.
Maintain Compliance:
Tested procedures ensure mandated regulatory timelines (e.g., GDPR 72-hour notification) are met without panic.
Prepared firms utilise resources more efficiently, reducing legal fees and recovery costs.
Protect Reputation:
Practised communication ensures stakeholders, media, and clients receive consistent, accurate messaging.
Maintain Compliance:
Tested procedures ensure mandated regulatory timelines (e.g., GDPR 72-hour notification) are met without panic.
Ready to execute a rapid, compliant response?
Turn potential crisis into a manageable event with tested procedures.